Frequently Asked Questions

We ship within the United States and internationally to Canada, the United Kingdom, France, Germany, Ireland, Italy, Denmark, Latvia, Romania, and Israel.

Orders are processed within 1–2 business days. Once shipped, delivery times and rates by destination are: 🇺🇸 United States (Domestic) Shipping Time: 2–5 business days (3–7 total) $3.99 up to 0.6 lb · $5.99 up to 1 lb · $9.99 up to 5 lb · $14.99 over 5 lb 🇨🇦 Canada Shipping Time: 8–14 business days $1.99 up to 0.6 lb · $3.99 up to 1 lb · $7.99 up to 5 lb · $12.99 over 5 lb 🇬🇧 United Kingdom Shipping Time: 4–14 business days £1.99 up to 0.6 lb · £3.99 up to 1 lb · £7.99 up to 5 lb · £12.99 over 5 lb 🇫🇷 France Shipping Time: 8–14 business days €1.99 up to 0.6 lb · €3.99 up to 1 lb · €7.99 up to 5 lb · €12.99 over 5 lb 🇩🇪 Germany Shipping Time: 8–14 business days €1.99 up to 0.6 lb · €3.99 up to 1 lb · €7.99 up to 5 lb · €12.99 over 5 lb 🇮🇪 Ireland Shipping Time: 10–12 business days €3.99 up to 0.6 lb · €5.99 up to 1 lb · €9.99 up to 5 lb · €14.99 over 5 lb 🇮🇹 Italy Shipping Time: 8–14 business days €3.99 up to 0.6 lb · €5.99 up to 1 lb · €9.99 up to 5 lb · €14.99 over 5 lb 🇩🇰 Denmark Shipping Time: 12–14 business days 4.99 DKK up to 0.6 lb · 7.99 DKK up to 1 lb · 12.99 DKK up to 5 lb · 20.99 DKK over 5 lb 🇱🇻 Latvia Shipping Time: 14–16 business days €4.99 up to 0.6 lb · €7.99 up to 1 lb · €12.99 up to 5 lb · €20.99 over 5 lb 🇷🇴 Romania Shipping Time: 12–14 business days 4.99 RON up to 0.6 lb · 7.99 RON up to 1 lb · 12.99 RON up to 5 lb · 20.99 RON over 5 lb 🇮🇱 Israel Shipping Time: 14–17 business days 4.99 ILS up to 0.6 lb · 7.99 ILS up to 1 lb · 14.99 ILS up to 5 lb · 20.99 ILS over 5 lb

Yes! Once your order ships, you'll receive a confirmation email with tracking information.

Browse our collections, add items to your cart, and proceed to checkout. We accept all major payment methods.

Contact us as soon as possible at megasuperstarshop@gmail.com or 213-801-2642 (Mon–Fri, 9AM–5PM PST). We can't guarantee changes once an order is processing.

Contact us immediately with your order number and photos of the issue, and we'll make it right.

We accept returns on unworn clothing within 7 days of delivery, with original tags and packaging intact. Orders shipped outside the US are not currently eligible for returns.

Swimwear, bodysuits, intimates, jewelry, face masks, and beauty products are final sale and non-refundable.

We don't offer exchanges. Return your eligible item and place a new order for a different size or style.

Return shipping is the customer's responsibility, unless the return is due to a shipping error or a damaged item.

Please allow 5–7 business days after we receive your return for processing. Shipping and handling fees are non-refundable.

Check the size guide on each product page for the most accurate fit. If you're between sizes, we suggest sizing up.

Yes — we partner with designers who prioritize ethical production and sustainable materials.

Restock availability varies by item. Sign up for restock notifications on the product page or follow us on social for updates.

Email megasuperstarshop@gmail.com, call 213-801-2642 (Mon–Fri, 9AM–5PM PST), or write to us at 166 S Alvarado St, Suite 401, Los Angeles, CA 90057.